shipping and delivery
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Processing and dispatch
Orders will be processed and dispatched within 3 business days.
You will receive an email advising when your order is making it's way to you.
Shipping options
Australia Post is the carrier we use for shipping and delivery within Australia.
Standard shipping is available at a flat rate of $10.95. Standard shipping is free for all overs over $99.00.
Express shipping is available at a flat rate of $15.00.
Delivery times
Approximate shipping timeframes are listed below. All orders are shipped from Boorloo (Perth), Western Australia.
Standard - between 2 to 8 days* from dispatch
Express - 1 to 4 days* from dispatch
For up-to-date information on shipping timeframes, please visit the Australia Post website.
*timeframes may vary.
Tracking
Once orders are dispatched, you'll be emailed a tracking number which you can use on the Australia Post website.
Order cancellations
In the event you need to cancel your order, please complete the contact form as soon as possible.
We will not be able to cancel your order if it has been processed.
Returns
For all information on returns, visit our returns page
Damaged or lost orders
We really hope this doesn't happen, but if you think your order has been lost in transit or it has arrived significantly damaged, please contact us as soon as possible.
International orders
At this time we aren't offering shipping to our international friends! Watch this space.
If you have any questions that weren't answered here, check out our FAQs or contact us!
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